Professional Auto Body & Paint Inc.

Family owned and operated in Portland, Oregon.
Accidents happen, we’re here to help.

📞 Give Us a Call Today

Family-Owned &
Women-Operated Since 1997

Professional Auto Body & Paint Inc. is a second-generation, family-owned, and women-operated auto body shop serving Portland’s Cully Blvd. district. With over 29 years of experience, we’re dedicated to restoring your car to its pre-loss condition while delivering exceptional customer service.

6380 NE Alberta Street

Portland, OR 97218

503-281-1103

info@propdx.com

Hours: Mon - Fri, 8 am - 4 pm,

closed noon to 1 pm

Getting Started is Easy

We make the process simple from start to finish

📞 Give Us a Call Today

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Info

The Difference Is Clear

We combine skilled craftsmanship with honest communication so you always know your car is in good hands.

Honest, High-Quality Repairs

Our experienced technicians use professional tools, quality materials, and manufacturer-recommended repair procedures to restore your vehicle safely. As an independent Portland auto body shop, we focus on proper collision repairs without cutting corners or putting insurance cost savings ahead of your safety.

Insurance Claim Assistance

Accidents are stressful, but the repair process does not have to be. We assist with insurance claims, estimates, rental car arrangements, towing, and communication with adjusters. Our team helps keep your Portland collision repair moving forward while making sure important repair details are clearly documented.

Your Car, Your Repair Shop

You have the right to choose the auto body shop that repairs your vehicle. Your insurance company may recommend a preferred shop, but the final decision is yours. We advocate for safe, complete repairs based on your vehicle’s needs, not an insurance company’s preferred repair cost.

Drive With Confidence

When your vehicle needs collision repair, you deserve clear communication, careful workmanship, and dependable service. Professional Auto Body & Paint Inc. has served Portland drivers since 1997. Call or text 503-281-1103 to schedule an estimate and get back on the road with confidence.

Our Services

Words of Wisdom

FAQ

We know dealing with an auto accident claim can be stressful but since we have dealt with thousands of claims since 1997. Here are some words of wisdom to help you have an easier claim experience if you ever need to file a claim in the future.

Get full coverage insurance - you never know if you will encounter a hit and run or the party may not carry a valid insurance. Full coverage insurance provides coverage for most scenarios, it will even pay out the current value of your car if your vehicle is stolen.
Ensure you have comprehensive insurance on your policy - it can cover theft, vandalism, glass and windshield damage, fire, accidents with animals, weather, or other acts of nature.
Ensure you have rental coverage on your policy - if the other party does not have insurance, you do not want to be carless while your car is in the shop for repairs for weeks or even months out due to part supply chain issues.
If you want only OEM replacement parts, some insurance companies offer an OEM parts endorsement or additional optional coverage that you may be able to purchase with your insurance policy.
Watch this helpful video to help you go through the checklist of the coverages you want to make sure it’s on our Auto Insurance Policy so that you are covered in the event of any auto accident.

We’re Proud to Announce That Professional Auto Body & Paint is Now a Member of the Oregon Collision Repair Association (OCRA)

At Professional Auto Body & Paint, we believe collision repair is about more than fixing vehicles. It’s about protecting people.

That’s why we’re excited to join the Oregon Collision Repair Association (OCRA), a nonprofit organization dedicated to strengthening Oregon’s independent collision repair industry through consumer protection, education, advocacy, and fair repair practices.

As an independent body shop, we do not work for insurance companies. We work for our customers. Our responsibility is to restore every vehicle safely and properly according to manufacturer repair procedures while helping consumers understand their rights throughout the insurance claim process.

Being part of OCRA means investing our time beyond the shop. We participate in meetings, educational events, legislative discussions, and industry collaboration to help:

✅ Protect consumer rights
✅ Promote transparency in the insurance claims process
✅ Advocate for safe, proper OEM repairs
✅ Support fair claims handling under Oregon law
✅ Strengthen independent collision repair businesses across our state

This work happens because passionate repair professionals volunteer their time to create positive change for both consumers and our industry.

We’re honored to stand alongside other independent repair facilities committed to raising the standard of collision repair in Oregon.

If you’d like to learn more about OCRA or become a member, visit:

🌐 www.oregoncollisionrepair.org

Together, we’re building a stronger voice for consumers, safer repairs, and a better future for Oregon’s collision repair industry.

#autobodyshop
#bodyshop
#oregon
#insurance
#claims

👉Understanding the Collision Repair Process Shouldn’t Be Complicated⁉️

Being involved in an accident is stressful enough. One of the biggest frustrations we hear from customers is, “What happens next?”

That’s why we created this simple guide to walk you through the 6 steps of a typical collision repair.

✅ Step 1: Start your insurance claim
✅ Step 2: Complete your intake paperwork
✅ Step 3: Drop off your vehicle
✅ Step 4: Disassembly & damage analysis (including hidden damage)
✅ Step 5: Insurance review & OEM parts ordering
✅ Step 6: Repair, refinishing, calibrations, quality control & pickup

Every repair is different, but understanding the process helps you make informed decisions and know what to expect.

At Professional Auto Body & Paint, we’ve proudly served the Portland community since 1997. Our mission has always been about more than repairing vehicles. We believe in educating consumers, advocating for proper repairs, and helping our customers navigate the insurance process with confidence.

We work to restore your vehicle back to pre-loss condition whenever possible, following manufacturer repair procedures because your safety matters.

Whether you have questions about:
• Insurance claims
• OEM vs. aftermarket parts
• Rental vehicles
• Hidden damage
• Repair timelines
• ADAS calibrations
• Your consumer rights

We’re here as a resource before, during, and after your repair.

📍 Professional Auto Body & Paint Inc.
🌲 Serving Portland and the surrounding communities since 1997.

We’re not just repairing vehicles. We’re advocating for our customers every step of the way.

#auto
#bodyshop
#educated
#autorepair
#bodyshoplife

Oregonians, Know Your Rights After an Accident ⚖️

Did you know that you have the right to choose the auto body shop that repairs your vehicle?

An insurance company may recommend a repair shop, but they cannot require you to use one as a condition of paying your claim.

Choosing a repair shop is your decision. Find a shop you trust that follows proper repair procedures and puts your safety first.

If you have questions about the repair process or your rights after an accident, we’re here to help.

📍 Professional Auto Body & Paint
🌲 Since 1 9 9 7
🚗 6380 NE Alberta St. Portland, OR 97218
📞 Call or text us today

#autobodyshop
#autobodyrepair
#itsthelaw
#speakup
#knowyourrights

Before ➡️ After ✨

At Professional Auto Body & Paint, we take pride in restoring every vehicle back to pre-loss condition with precision and care. Your car deserves to look and perform like it did before the damage—and that’s exactly what we deliver.

We work with most insurance carriers and handle the entire claims process for you from start to finish. If your vehicle isn’t safe to drive, we can arrange towing directly to our shop—no hassle on your end. Think of us as your one-stop shop for everything collision repair.

With nearly three decades of experience, our family-owned and operated business has been serving our community since 1997. We understand that dealing with insurance claims can feel overwhelming, and we’re here to support you every step of the way ➡️

Have questions or need guidance?
Reach out anytime—we’ve got your back 🫶

📞 Call us: 503-281-1103

#autoaccident
#damaged
#caraccidents
#autobodyshop
#autobody

Another 5-Star Review. Another Customer We Were Honored to Help.

Since 1997, Professional Auto Body & Paint has proudly served Portland, Oregon, with one mission:

To repair every vehicle the right way while protecting our customers throughout the insurance claim process.

Collision repair is about much more than fixing damaged metal. The outcome of your repair often depends on how your insurance claim is handled. Understanding your rights, your policy, manufacturer repair procedures, and the claims process can make a significant difference.

That is why we take the time to:
✅ Advocate for proper and complete repairs
✅ Follow OEM manufacturer repair procedures whenever required
✅ Help customers understand their insurance policy rights and options
✅ Communicate with insurance companies professionally and ethically
✅ Keep safety, transparency, and integrity at the center of every repair

We believe every customer deserves a repair that prioritizes safety and quality, not shortcuts.

Receiving reviews like this reminds us why we have dedicated nearly three decades to serving our community.

Thank you for trusting Professional Auto Body & Paint with your vehicle and allowing us to be your advocate throughout the repair process. Your support means everything to our family-owned business.

📍 Portland, Oregon
🚗 Serving our community since 1997
🏆 Nearly 30 years of trusted collision repair
❤️ Family-owned. Customer-focused. OEM-minded.

#autobodyshop
#autobodyrepair
#autoaccident
#autobody
#autobodytech

🚗 Do You Really Understand Your Auto Insurance Policy?

Most drivers don’t.

Your insurance policy contains valuable rights, coverages, and benefits that could make a significant difference after an accident. Unfortunately, many policyholders never learn about them until it’s too late.

The more you understand your policy, the better equipped you’ll be to make informed decisions and maximize the benefits you’ve been paying for.

Our newest blog explains many of the most important topics every driver should know, including:

✔️ Right to Appraisal
✔️ OEM vs. aftermarket and used parts
✔️ Rental car coverage
✔️ Uninsured motorist benefits
✔️ Collision vs. comprehensive deductibles
✔️ Endorsements and optional coverages
✔️ Diminished value
✔️ Towing and roadside assistance
✔️ ADAS scans and calibrations
✔️ And much more.

Knowing your policy can help you:
• Avoid unnecessary out-of-pocket expenses
• Understand what repairs your policy may cover
• Ask the right questions during the claims process
• Make informed decisions before accepting an insurance settlement

Don’t wait until after an accident to learn what your policy provides.

📖 Visit our blog and take a few minutes to understand your rights, your coverage, and the benefits you’ve already paid for.

Knowledge is one of the best tools you can have during an insurance claim.

Thank you for supporting Professional Auto Body & Paint since 1997. We are proud to be a locally owned, independent collision repair shop serving the Portland community for nearly three decades.

🔗 Read the blog. Know your policy. Protect your rights.

#autobodyshop
#autobodyrepair
#portland
#autoaccident
#supportlocal

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